Test results

Getting your test results

If your test results show that you need more tests or treatment, we will contact you.

Once a doctor has reviewed your test results, you can view them:

  • in your NHS account (through the NHS website or NHS App)
  • in your SystmOnline account
  • phone or visit us between 10am to 4pm and we will tell you what the results are

Questions about your results

If you have an enquiry regarding test results, please contact the surgery.

What test results mean

Normal. Take no action – This means that the Clinician has looked at the result and deemed it to be within the normal range for the test and so no further investigation or treatment is needed. 

Satisfactory. Take no action – This means that the Clinician has looked at the results and deemed it to be very close to the normal range for the test and the result is not concerning. Some patients have consistently abnormal results that are ‘normal’ to them. 

Borderline. Take no action – This means that the Clinician has looked at the result and deemed it to be just outside of the normal range and the result is not concerning.

Abnormal but expected. Take no action – This means that the Clinician has looked at the result and no further investigation or treatment is needed. This may be for the following reasons:

  • The result is in keeping with your know medical condition(s)
  • The result has already been discussed with you
  • You are already on the correct treatment

Patient to make a telephone appointment to discuss – The Clinician would like to speak to you to explain the result(s) by telephone. 

Specimen lost/unusable, repeat test – Unfortunately, very occasionally, samples are lost. Sometimes there is a delay in samples reaching the laboratory which can affect the quality of the specimen making it unusable. Occasionally, an incorrect test is requested in which case a repeat may not be needed. On the other occasions an incorrect bottle or label may have been used. 

Positive – Often used with tests for infections – this means that the condition being tested for has been detected.

Negative. Take no action –  Also often used with tests for infections- this means that the condition being tested for has not been detected. No further treatment of investigation(s) is needed.

If symptoms persist speak to a Clinician –  This usually means the result is abnormal but expected and you are already on the correct treatment, however, if your symptoms are not improving you should discuss with a clinician.

Repeat test –  small fluctuations in test results are common and slightly abnormal results usually return to normal without the need for treatment. The Clinician would like to check your result has returned to normal or remained stable. There should be an indication of how long you should wait before rechecking your blood test.

Patient to pick up script –  Your test result(s) indicate that you need some medication and there is a prescription ready for you to collect. There should be an additional comment explaining what the treatment is for, however, if you are unsure please contact the surgery.