The Woodbrook Medical Centre Patient Participation Group (PPG) was formed in January 2012 by a number of enthusiastic patients and staff with a common desire to try to improve the healthcare provided by the surgery.
An invitation to become a member was issued in the surgery towards the end of 2011 and the first meeting of the 7 founder members, together with staff representatives, held in January 2012.
The current make-up of the PPG is 4 males with ages ranging from 59 to 70 years.
It is important that the PPG is representative of our patient population and one of the key objectives of the group moving forward will be to try to attract new members from the younger age groups. Similarly, the group will be trying to attract membership from patients able to more accurately represent the diverse ethnic mix of our population.
Current practice population in terms of age and sex
| Age Brand |
Male |
Female |
| 0 – 19 |
954 |
996 |
| 20 – 29 |
602 |
605 |
| 30 – 39 |
642 |
635 |
| 40 – 49 |
704 |
617 |
| 50 – 59 |
619 |
554 |
| 60 – 69 |
519 |
494 |
| 70 – 79 |
305 |
334 |
| 80 – 89 |
134 |
205 |
| 90 – 99 |
26 |
48 |
| 100+ |
0 |
2 |
| |
Total Male = 4505 |
Total Female = 4490 |
Current ethnicity profile:
| White British |
3159 |
White Asian |
20 |
| Other white |
691 |
Irish |
40 |
| Indian |
537 |
White/Black African |
10 |
| Bangladeshi |
113 |
White/Black Caribbean |
6 |
| Chinese |
57 |
Other Black |
9 |
| Other Asian |
68 |
Caribbean |
2 |
| Pakistani |
32 |
Any other |
54 |
| Other mixed |
53 |
Not given |
6 |
| African |
15 |
|
|
(The recording of our patient’s ethnic background has only been in operation since 2007 and figures will not correlate with our entire population).
At the initial meeting in January it was agreed that the key areas of concern for patients were the ease of contacting the surgery by telephone, the availability of appointments with a doctor and knowledge of surgery opening hours.
Current opening hours are: Monday – Friday 08.00 – 18.30; Extended Hours Surgeries available Monday, Tuesday, Wednesday and Thursday 07.30 – 08.00. Patients are able to contact the Out Of Hours service by telephoning the main surgery number between 18.30pm and 08.00am.
Further information and details of the PPG quarterly newsletter can be found on the PPG website www.woodbrookppg.org.uk.
Practice Survey 2015/16
Practice Survey Results 2016 (.xlsx)
Action Plan March 2016 (.doc)
Annual Reports
Annual Report March 2016 (.doc)
Annual Report March 2015 (.doc)
Annual Report March 2014 (.doc)
Action Plan March 2014 (.doc)
Annual Report March 2013 (.doc)
Meeting Minutes 2016
Survey Results Archive
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Meeting Minutes Archive 2015
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Meeting Minutes Archive 2014
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Meeting Minutes Archive 2013
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Meeting Minutes Archive 2012
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