Patient Participation Group

The Woodbrook Medical Centre Patient Participation Group (PPG) was formed in January 2012 by a number of enthusiastic patients and staff with a common desire to try to improve the healthcare provided by the surgery.

An invitation to become a member was issued in the surgery towards the end of 2011 and the first meeting of the 7 founder members, together with staff representatives, held in January 2012.

The current make-up of the PPG is 4 males with ages ranging from 59 to 70 years.

It is important that the PPG is representative of our patient population and one of the key objectives of the group moving forward will be to try to attract new members from the younger age groups. Similarly, the group will be trying to attract membership from patients able to more accurately represent the diverse ethnic mix of our population.

Current practice population in terms of age and sex (updated 17/03/2021)

Age Brand	Male	Female
0 – 19	1096	1018
20 – 29	643	620
30 – 39	791	723
40 – 49	708	646
50 – 59	648	609
60 – 69	566	522
70 – 79	388	418
80 – 89	153	208
90 – 99	26	53
100+	1	1
	Total Male = 5020	Total Female = 4818

Current ethnicity profile: (updated 10/01/2020)

White British	3895	White Asian	50
Other white	1072	Irish	27
Indian	699	White/Black African	34
Bangladeshi	188	White/Black Caribbean	20
Chinese	68	Other Black	6
Other Asian	100	Caribbean	6
Pakistani	35	Any other	103
Other mixed	59	Not given	196
African	59

(The recording of our patient’s ethnic background has only been in operation since 2007 and figures will not correlate with our entire population).

At the initial meeting in January it was agreed that the key areas of concern for patients were the ease of contacting the surgery by telephone, the availability of appointments with a doctor and knowledge of surgery opening hours.

Current opening hours are: Monday – Friday 08.00 – 18.30; Extended Hours Surgeries available 07.30 – 08.00. Patients are able to contact the Out Of Hours service by telephoning the main surgery number between 18.30pm and 08.00am.

Further information and details of the PPG quarterly newsletter can be found on the PPG website www.woodbrookppg.org.uk.